BAKERY MACHINERY AND EQUIPMENT SERVICE – MASZ GLIWICE
In the event of a breakdown:
In case of a malfunction:
Please notify us as soon as possible by calling +48 (32) 661-42-00 or +48 (32) 661-42-01, or by emailing masz@masz.gliwice.pl. Be sure to provide a detailed description of the issue and specify the exact machine type and serial number (as shown on the nameplate). Malfunctions will be addressed as quickly as possible after consultation with the head technician (Andrzej Urbaniak) and the service and production manager (Marcin Zdziebko). We encourage direct contact with these individuals. Phone numbers are listed below.
Note: When reporting a malfunction, please include your contact phone number so we can respond as quickly as possible with the necessary service actions.
Why Choose Our Service?
- Quick response and repair time – We understand that every minute counts in a bakery. Our service is flexible and highly efficient, allowing us to resolve issues rapidly.
- Professional technicians – Our technicians specialize in bakery equipment repairs, ensuring high-quality service and accurate problem diagnosis.
- Availability of spare parts – Thanks to in-house production of spare parts, we guarantee immediate availability, enabling prompt repairs.
- Comprehensive support – Our service includes both equipment repairs and regular maintenance, extending the lifespan of your machines and improving overall efficiency.
GOT QUESTIONS?
SUPPORT AND CONSULTING
If you need assistance in choosing the right equipment,
call +48 (32) 661-42-00 or write to masz@masz.gliwice.pl
Bakery Machine Service – Professional Support for Any Malfunction
In the bakery industry, the reliability of bakery machines and equipment is crucial for maintaining high production quality. Breakdowns can happen to anyone—even the best—but how quickly and effectively they are resolved determines the ongoing performance of your facility. At our service department, we understand how important uninterrupted bakery operation is, which is why we offer comprehensive support for bakery machines—both under warranty and after it expires.
Our Service Offer: Guaranteed Reliability
As a manufacturer of bakery machines, we understand that our role does not end with the sale of a device. Every machine that leaves our factory becomes a key part of the bakery’s production process. That’s why our service team provides full support at every stage of the machine’s lifecycle.
- Warranty service – If your machine is still under warranty, we offer fast troubleshooting, repairs, and part replacements according to warranty terms. Our team of technicians is always ready to act, restoring your equipment to full working condition as quickly as possible.
- Post-warranty service – Even after the warranty expires, we won’t leave you on your own. Our post-warranty service covers repairs and preventive maintenance to extend the lifespan of your machines. You can rely on continuous production and minimized downtime.
Access to Spare Parts
One of our key advantages is the guaranteed and consistent availability of original spare parts. We manufacture all components for our bakery machines in-house, giving us full control over their quality and supply. No matter what part you need, you can be sure we’ll deliver it quickly—minimizing production downtime.
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